From requests to trouble handling. We provide total support to our customers.
Mas Trading Co., Ltd. will continue to support our customers even after delivering the machines. We respond to various situations such as training, maintenance, and troubleshooting after delivery. If you have any concerns, please feel free to consult us.
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basic information
1. Request We will gather your requests after confirming your production status and other details. 2. Proposal Our sales and engineering teams will propose the most suitable machine for your site. 3. Demo and Evaluation You can view the actual machines at our showroom. 4. Delivery and Installation We will handle the setup and adjustments during machine delivery. 5. Training We will provide training at our company, offering thorough support to ensure smooth production. 6. Regular Visits We will regularly check the condition of the machines. Please feel free to consult us about any small issues. 7. Trouble Response In case of trouble, Masu Shoji will serve as the primary contact and respond appropriately. 8. Total Support We provide borderless support for increased production, diversification, and product changes, both domestically and internationally.
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Applications/Examples of results
◆We support both domestic and international needs.
Company information
Mas Shoji Co., Ltd. is a technical trading company that provides a comprehensive range of services from the proposal and sale of SMT equipment, including implementation mount machines and FA equipment such as robots, to installation, adjustment, maintenance, and after-sales support. We have three domestic bases and 11 overseas local subsidiaries in nine countries across the ASEAN region, China, India, and Mexico. In addition to sales, we offer after-sales support through our technical sales staff, assisting our customers in their production processes. Our headquarters in Shin-Yokohama features a permanent exhibition of the latest SMT lines, 3D inspection equipment, and actual FA machines. Please feel free to contact us for practical verification or experiments.
