Abolishing phone reservations! By transitioning to web-based reservations, we achieve expanded facility usage and improved convenience for users!
At Niigata Prefectural Sports Park, facility reservations were managed by phone and recorded in a ledger. However, as the demand for facility usage increased, issues such as receiving or not receiving cancellation notifications arose, leading to the need for some kind of system. Thus, 'nexres' was implemented. Phone reservations were discontinued, allowing staff to handle other tasks. Additionally, users can now make reservations 24/7 and check availability, resulting in an increase in same-day and next-day bookings. 【Case Overview】 ■ Product Implemented: nexres ■ Reasons for Adoption - Reduction of initial investment through cloud-based system construction - Flexible system development and high reliability using Azure - Ability to accommodate different usage regulations and reservation conditions for each facility *For more details, please refer to the PDF document or feel free to contact us.
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【Other Case Summary】 ■Challenges - Users can only make reservations during the facility's opening hours, which imposes many restrictions. - The cost of implementing the system is high. - Staff may become overwhelmed with phone inquiries regarding reservation start dates and other issues. ■Results - Improved convenience and expanded facility usage by allowing users to make web reservations at any time. - Established a reliable and stable facility reservation service while keeping initial costs low. - Eliminated phone reservation handling, allowing staff to focus on other tasks. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Since our founding, we have based our business on the belief that "the fundamentals of business arise from the interactions between people" and "good interactions and good encounters foster all development," and we have provided services to our customers. We aim to contribute to the future by offering intellectual value in various scenarios, such as solving the problems our customers face, efforts toward standardization across various industries, and building the foundations that society needs.