Improvement of service quality through the introduction of high-functionality POS systems that accommodate diverse sales and customer service styles!
At Itoya, we have been considering a complete overhaul of our aging stationary POS system. As a result, we implemented the 'UNITE series' package, which has been introduced in a variety of industries. This allowed us to achieve swift maintenance and countermeasures for the POS system. As initially planned, we were able to enable multi-device functionality with the same system, and we also started operating both stationary and mobile POS systems. The screen is now easier to see compared to the previous POS, reducing the hesitation of cashiers in making operational decisions, and we have noticed a decrease in the time customers have to wait. [Case Overview] ■ Product Implemented: UNITE POSi ■ Reasons for Adoption: - A system that is not dependent on hardware - Rich standard features - An intuitive and user-friendly POS screen - Few limitations on customization *For more details, please refer to the PDF document or feel free to contact us.
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【Overview of Other Cases】 ■Challenges - Want to accommodate diverse sales and customer service styles - Want to completely renew the POS system for quick maintenance and expansion - Need scalability that can handle complex integration with existing systems ■Results - Adopted a system architecture design that considers the growth of the business model - Achieved optimal sales and customer service styles through multi-hardware - Minimal functional expansion achieved with UNITEPOS standard features *For more details, please refer to the PDF materials or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Since our founding, we have based our business on the belief that "the fundamentals of business arise from the interactions between people" and "good interactions and good encounters foster all development," and we have provided services to our customers. We aim to contribute to the future by offering intellectual value in various scenarios, such as solving the problems our customers face, efforts toward standardization across various industries, and building the foundations that society needs.
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