Points to Consider When Choosing a Service Provider Practiced by Logistics Professionals: Customs Arrangement

The important point is the process from request to approval! Requesting multiple companies to assess the differences in service offerings.

In selecting customs brokers, we prioritize local companies that are rooted in the region. Based on experience, a significant reason is that local companies can handle integrated operations such as customs clearance, warehousing, and transportation. Additionally, it is extremely important that their response to inquiries via phone or email is prompt. Brokers with poor response times tend to make inquiries just before the arrival date or customs declaration, increasing the risk of delays, so we try to avoid requesting their services whenever possible. Regarding customs pricing, I believe there is not a significant difference in amounts among brokers, but it tends to vary depending on the number of competing brokers at each port. 【Criteria we consider when requesting services】 ■ Can they handle maritime and air transport? ■ Can they manage the products? ■ Is it a region where they can handle operations themselves? ■ Are they a broker that responds quickly in advance? ■ Are they knowledgeable about customs and have extensive product knowledge? ■ Do they have no unnecessary questions? *For more details, please refer to the PDF document or feel free to contact us.

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