We will reduce the workload as a member of your IT team!
This is a service where our engineers are stationed at the time and place specified by the customer. Engineers with experience in field support and maintenance support will help reduce the burden of your operations in various scenarios! Please feel free to contact us if you have any requests.
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basic information
【Service Contents】 ■ Client PC Support - Help desk operations (troubleshooting, application operation support) - General request handling (device installation settings, ordering and delivery of office equipment, account management, etc.) - PC expansion, relocation, and removal support - Configuration changes for existing equipment, addition or expansion of peripheral devices - Software implementation support - Asset management (software and hardware) ■ Server Support - Server operation support (inspections, monitoring, maintenance) - Security updates (patch application, software updates, log collection) - Backup management (task processing, tape replacement, etc.) - Troubleshooting *For more details, please download the PDF or contact us.
Applications/Examples of results
Example of Achievements) 【A Certain Foreign-affiliated Company】 Management of in-house and data center server operations (English support available) ❑ Target Equipment Servers ❑ Duration of Work 10 years ❑ Number of Personnel 2 people ❑ Work Content Construction and management of in-house operational servers Data center management (3 locations nationwide) Data center relocation and downsizing management Various application procedures Annual maintenance contract procedures for various server equipment (including asset investigation) Remarks Business includes English support (some decision-making is handled by the European Systems Department) In projects such as data center relocations, we collaborate with our field services. *For more details, please download the PDF or contact us.
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Company information
At Peerless, we are developing our business based on three pillars of IT support services for our customers: "System Implementation," "System Maintenance," and "On-site Operations." We have been progressing in our growth while sincerely addressing our customers' needs. Our company's philosophy is that "each employee should act with sincerity and dedication." We aim for results that exceed our customers' expectations and act with genuine care. We view difficult challenges as opportunities for growth and tackle them with enthusiasm. We respect one another as employees, always maintain a spirit of improvement, and share the insights gained within the organization. We believe that the expansion of trust built in this way will lead to the creation of valuable contributions to society. We will continue to provide services with utmost sincerity and dedication. We kindly ask for your warm support and encouragement.