Overseas Product Warranty Service for Research and Development "Anshin+"
Overseas Product Procurement Consultation Service for Research and Development Professionals - Unipos
An optional service that completely resolves concerns about the introduction and operation of overseas products. Japanese staff will handle any troubles or questions!
Our company acts as an agent to procure the latest products from around the world on behalf of customers involved in research and development. Customers who are introducing overseas products for the first time often find themselves confused not only by time zone differences and language barriers but also by differences in business customs. We frequently hear concerns such as: - Feeling anxious about introducing overseas products for the first time - Not knowing how to use a type of product that they have never used before - Requesting mediation for communication and negotiations since the manufacturer does not support Japanese - Needing smooth support during troubles for the smooth progress of the project To address these concerns, we have prepared three types of optional guarantees. The "Anshin+ Hardware" and "Anshin+ Software" guarantees provide our technical support to contact the manufacturer and handle repair and return procedures on behalf of the customer in case of product troubles. We also offer "Anshin+ Premium," which extends the hardware warranty period by one year. When using Unipos, please consider joining "Anshin+."
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basic information
By subscribing to "Anshin+", our company will handle inquiries to the manufacturer on your behalf in the event of a problem. During the subscription period of the support pack, you can use the product without worrying about additional costs. If you want to ensure smooth operation after introducing overseas products or desire support with Japanese quality, we recommend subscribing to the support pack "Anshin+". ■ Anshin+ Standard Our company will act on your behalf for hardware trouble support. ■ Anshin+ Software Our company will act on your behalf for software trouble support. ■ Anshin+ Premium (Extended Warranty Service) Extends the hardware warranty period by one year. *An additional one-year warranty period from our company is added to the manufacturer's warranty period.
Price information
Reference Price ■ Anshin+ Standard / Anshin+ Software [1] 5% to 10% of the product's main price / year [2] 6,600 yen (tax included) / year ■ Anshin+ Premium (Extended Warranty Service) [1] 10% to 15% of the product's main price / year [2] 6,600 yen (tax included) / year *1: The percentage varies depending on the nature of the applicable product. *2: If the price in [1] is 6,600 yen (tax included) or less, the price in [2] will apply.
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Applications/Examples of results
Product trouble response agency, product extended warranty
Line up（3）
| Model number | overview |
|---|---|
| Anshin+ Standard | We will handle troubles with overseas manufactured hardware on your behalf. |
| Anshin+ Software | We will handle troubles with overseas manufactured software on your behalf. |
| Anshin+ Premium (Extended Warranty Service) | We will extend the warranty period for overseas manufactured hardware by one year. |
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Company information
Tegara Corporation is forming a research and development platform that integrates specialized product procurement and sales, information provision, and support services for researchers and developers nationwide. In the field of research and development, where speed holds value, it is Tegara's mission to assist our customers in accelerating their research and development efforts, thereby contributing to the advancement of research and development in Japan and around the world. To remain a strong partner for researchers and developers, our company continuously hones new technologies and strengthens our support system every day.