Handbook Presentation! "Recommendation for Conversational Business"

A handbook explaining 9 ways to transform CX through messaging is offered! It explains conversational business that enables the creation of new business opportunities!

Handbook Presentation! In "The Recommendation of Conversational Business," we introduce nine ways to transform support into conversational business. Through conversational business, companies can engage with customers in new ways, enabling more convenient and flexible responses for both businesses and customers. [Examples of Content] ■ The Revolution of Messaging ■ The Arrival of the Conversational Business Model ■ Transforming Support into Conversational Business with Sunshine Conversations ■ Providing Omnichannel Customer Service ■ Embedding New Messaging into Websites and Apps ■ Enabling Customers to Take Action within Conversations ■ Achieving Full Self-Service with Chatbots ■ Starting Conversations with Customers ■ Allowing Anyone to Join the Conversation ■ Adapting to the Customer's Language ■ Freely Sharing Conversations with Anyone in the Organization ■ Controlling the Flow of Conversations *For more details, please refer to the PDF materials or feel free to contact us.

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