If you are troubled by the expiration of maintenance periods or maintenance costs for IT equipment manufacturers, Data Live, a specialist company in IT hardware extended maintenance, can help.
IT Cost Optimization By providing extended maintenance for IT hardware after the manufacturer's support ends, we can extend the usage period of the system without being constrained by EOSL, allowing for IT cost reduction through budget reallocation. EOL/EOSL Extended Maintenance Service We can extend the maintenance of servers, storage, and network equipment that are approaching the manufacturer's support end date, allowing for their use for as long as possible. Extended maintenance service for IT hardware after the manufacturer's support deadline (EOL/EOSL). We support the long-term use of servers, storage, and network equipment reaching EOL/EOSL, with a track record of 2000 companies nationwide and 110,000 units as of August 2024. We also provide supply services for discontinued equipment. Recommended for EOL/EOSL countermeasures: - Manufacturer support extension is not possible. - System renewal will not be completed by the EOSL deadline. - I want to review the maintenance costs of existing systems. - I want to reduce IT costs and generate funds for investment in new IT initiatives. - I want to choose a domestic third-party maintenance provider with high procurement capability and quality for replacement parts. - I want to choose a domestic third-party maintenance provider with extensive experience across various industries.
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basic information
Not just cost reduction We can provide extended maintenance support for all server, storage, and network equipment that has reached its End of Service Life (EOSL), allowing for maintenance support across the entire IT infrastructure. This enables not only the compression of maintenance costs but also the planned long-term maintenance of legacy systems during infrastructure upgrades and cloud migrations, facilitating digital transformation (DX). Quality and quantity of replacement parts We have a procurement and production system that supports our EOSL maintenance business, maintaining the capability to procure, stock, and quality-check EOSL parts. We ensure a sufficient stock of high-quality maintenance replacement parts.
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As of August 2024, there are 110,000 units in operation domestically. DataLive's EOL extension maintenance service is adopted by over 2,000 companies and organizations across Japan, boasting extensive experience in extending IT hardware maintenance. DataLive's EOSL extension maintenance service allows for continued use even after failures, supporting the long-term operation of network infrastructure.
Detailed information
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Quality and Quantity of Replacement Parts We have a procurement and production system that supports the EOSL maintenance business, maintaining the ability to procure and stock EOSL parts and conduct quality inspections. We will ensure a sufficient stock of maintenance replacement parts in terms of both quantity and quality.
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ISO 9001 Certification ISO 27001 Certification We have implemented management systems for ISO 9001 and ISO 27001 across all departments to provide maintenance services, enhance customer satisfaction, and protect and effectively utilize various information assets of our customers. We strive to establish a system for providing higher quality services and products, improve customer satisfaction, and deliver services that ensure safety and security with thorough information security measures.
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Inspection and Maintenance Service Technology for EOSL Parts We are facing many technical and engineering challenges to supply EOSL parts without relying on manufacturers. We are committed to building high quality through technology and inheritance, handling precision electronic components, and establishing systems and facilities to ensure stable quality while accumulating knowledge.
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Quality control of individual parts Memory, storage media, power units, and expansion cards incorporated into the equipment subject to maintenance are managed for part number information, version, and quality on an individual part basis. The quality of storage media that retains data is particularly important. Our company has customized and implemented inspection equipment for storage media to enhance the recovery rate from failures during initial operations for long-term use.
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The equipment information and maintenance registration information provided by customers for quotation requests are treated as confidential information. We check inventory not only by model and product name but also at the part number and model number level to allocate maintenance parts. The accuracy of the registration information supports a high initial recovery rate during failures.
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Even during the pandemic, we handle meetings remotely. We will also adjust to customize maintenance schemes and response flows for each system in relation to the maintenance of critical systems. We carefully address details such as the method of deploying parts, the unit of delivery, access to and from the data center, and the reporting method for maintenance work, building individual flows. This enhances the quality of our services and reduces the operational burden on the systems.
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Establish a rich stockpile of inventory and generously equip spare parts in preparation for emergencies. A substantial stockpile enhances trust in maintenance services.
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In preparation for future maintenance targets and consumption due to failures, we strive to receive the necessary quantities daily and focus on maintenance and inspection.
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We have also equipped inspection facilities for network devices, and we will promptly conduct inspections for main unit replacements, as well as assess port status and deterioration.
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Company information
A Japanese third-party maintenance specialist provider supporting cost reduction and long-term operation of IT infrastructure. After the manufacturer's maintenance ends (EOL/EOSL), we stock 800,000 main units and parts domestically and ensure the reliable provision of extended maintenance services. Our services are adopted by 2,000 companies nationwide, including those in finance, telecommunications, and power.