We provide a support system that aligns with operating hours worldwide! We can also assist with public relations activities.
At GHD (Global Help Desk), we provide 24/7 support for various inquiries in English regarding computer systems. We offer a support system aligned with global operating hours. By facilitating collaboration between overseas system users and relevant departments in Japan, including translation and incident management, we assist in the smooth execution of operations abroad. In addition to handling inquiries, we can also assist with public relations activities such as English translation of manuals and sharing of troubles and maintenance notifications from Japan to overseas. 【Features】 ■ A support desk available 24/7 staffed by specialized personnel fluent in English ■ Support for collaboration between overseas system users and relevant departments in Japan, including translation and incident management ■ Functions as a comprehensive contact point when multiple systems are involved ■ Helps improve efficiency by eliminating the burden of night shifts for system maintenance personnel in Japan *For more details, please refer to the PDF document or feel free to contact us.
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We will leverage technologies such as IoT, AI, Industry 4.0, and robotics in our areas of expertise, including healthcare, disaster prevention, migration, and cloud computing, while focusing on research and development to create innovations through multifaceted design thinking and make them widely and easily available to our customers. We are confident that with new technologies and design thinking, we can further contribute to building a healthy, safe, and prosperous society. Additionally, we will promote work style reforms in the labor environment and actively incorporate diversity as a family-friendly company and a women-empowering company, including options like telecommuting and other forms of remote work.