Case study of Company B, an organic food wholesaler. Implementation of lead time management for each client, order processing based on daily order history, and printing functionality for order forms.
【Target Products】 Organic foods (Number of items handled: approximately 3,500) 【Scope of Provision】 Number of agencies: approximately 1,000 【Background for Implementation】 The order processing that was traditionally conducted via phone and fax was cumbersome and complicated, leading to issues with mistakes and the burden of verification tasks. Additionally, the strict management of deadlines for each client and the handling of inquiries regarding past orders were also contributing factors to the workload. To address these challenges, we decided to implement this system.
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basic information
■Main Customization Features (Related to Order Processing) Automatic Display Function for Scheduled Delivery Date (at the time of order) Settings for each agency such as "cut-off time," "delivery lead time," and "delivery method (in-house delivery / contractor delivery)" can be configured and linked with the sales calendar and delivery calendar. Based on these conditions, the scheduled delivery date is automatically calculated and displayed on the screen at the time of ordering. Simple Order Processing from Daily Order History From a list of daily order history for the past 10 instances, necessary products can be selected for reordering directly. This significantly reduces the input effort in businesses where similar orders frequently occur. Order Form Printing Function Based on the order history information for each agency, it can be printed as an order form. The printed order form is used as an instruction sheet for replenishment orders by sales representatives. Order Information File Output Function (Ordering Side) Agencies can also output order data in text format, allowing for integration into their own inventory management systems or sales management software.
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Applications/Examples of results
We are realizing the efficiency of order processing and the smooth operation of business by web-enabling the order-taking operations that have traditionally been conducted via phone, fax, and email for small to medium-sized clients who find it difficult to respond to BAN centers and EDI.
Detailed information
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Conceptual diagram of the web order system
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Company information
Conifa Co., Ltd. develops its business based on a consistent service system that encompasses everything from planning and building business systems to operational management. We operate three businesses: "ASP/SaaS business," "Software Contract Development business," and "E-commerce business." Leveraging our extensive track record and high technical capabilities, we support our customers in improving operational efficiency and promoting digital transformation (DX). The implementation of systems is not the goal; we have a robust support system in place to ensure that our customers can continue to use our services with peace of mind after implementation. If you have any inquiries or requests, please feel free to contact us.