Watch movies and deepen your insights through discussions! A practical training program.
"Learning IT Service Management from 'Apollo 13'" systematically studies the historical event of the "glorious failure of Apollo 13" from 1970 as part of the service lifecycle. The movie "Apollo 13" is used as reference material, and participants will actually watch the film during the training. Focusing on the various countermeasures and preventive measures depicted in the film, participants will deepen their insights through discussions aligned with the theme. [Objectives] - Understand the fundamental concepts of IT service management - Learn the guidelines for actions to take regarding incident response and prevention - Acquire the necessary mindset to manage the capacity and processing power of IT equipment - Understand and be able to implement a series of procedures related to changes in IT equipment - Manage the configuration of IT equipment and utilize it as valuable information for incident response *For more details, please refer to the PDF materials or feel free to contact us.
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【Training Content】 1. Orientation 2. Viewing of the movie "Apollo 13" 3. Group discussion *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Our company is a training organization that specializes in the development of technical personnel. We primarily offer programs aimed at IT professionals, focusing on interpersonal skills development and business skills education. Our areas of expertise include problem-solving skills, management and leadership, project management, and service management. Additionally, we conduct new employee training, sell training materials for new employees, and develop internal instructors for new employee training. Please feel free to contact us if you have any inquiries.