Explaining the basics of CRM (Customer Relationship Management) that helps achieve goals! Introducing features, implementation benefits, and case studies. *Free resource on foundational knowledge available!
This document provides information on how to manage relationships with customers and the appropriate use of CRM according to different scenarios. It explains the basics of CRM and specific ways to utilize it, along with case studies. It also discusses key points for selecting a CRM that contributes to performance improvement, including our "e-Sales Manager." [Contents (Excerpt)] ■ What is a CRM (Customer Relationship Management) tool? ■ The necessity and mechanism of CRM ■ Main functions of CRM and benefits of implementation ■ Effective use of CRM according to customer situations *Basic knowledge is available for free. For more details, please download the PDF and take a look. Feel free to contact us.
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【Other Published Content】 ■CRM utilization techniques and case studies that help achieve goals ■Key points for selecting CRM that contributes to performance improvement ■Product introduction ■Implementation results *For more details, please refer to the PDF document or feel free to contact us.
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Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with its "e-Sales Manager" since 1999. It has a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization support). Effortless yet results-driven! A stress-free CRM/SFA [e-Sales Manager Remix]: https://www.e-sales.jp/ *Based on our achievements and the Japan Standard Industrial Classification.