The pressing issues in the transportation industry - the 2024 problem - efforts to address the labor shortage.
In the logistics industry, the following measures are being considered in response to the 2024 issue: 1. Improvement of working conditions Measures to improve drivers' working conditions include correcting long working hours, ensuring rest periods, and managing drivers' health. Additionally, the introduction of machinery that allows for easier handling of cargo, as well as parental leave and reduced working hours systems, are being promoted to create a work environment that is accessible to everyone, including women and the elderly, and to secure human resources. 2. Promotion of driver training and recruitment Providing attractive working styles for younger generations, women, and foreigners, as well as setting appropriate wages, are among the initiatives being considered. 3. Efficiency through IT implementation and utilization of autonomous driving technology As part of efficiency improvements through IT systems, the scheduling, reception, and calling of truck loading and unloading have been systematized to reduce waiting times. There are reports of initiatives such as using AI for optimal delivery planning and standardizing dispatch operations utilizing the cloud. With future advancements in autonomous driving technology, the realization of a driverless delivery system could potentially resolve the driver shortage. Flexible adaptability will be required.
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At our company, SY Link, we have a variety of achievements in supporting digital transformation (DX), ranging from streamlining detailed Excel analog tasks for office staff to replacing aging core systems and large-scale development projects. First, please feel free to share your company's challenges with us. We will provide advice on what improvement proposals may be effective. If you have concerns about digital transformation in logistics, please contact SY Link at: https://sy-link.jp/
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Applications/Examples of results
To transportation companies with a fleet of 200 vehicles, After approximately a year and a half, we replaced the aging core system. ■Challenges We were operating a core system that had been customized over many years to fit our business using on-premises tools. However, we faced significant security issues as the tool's support period had expired and the person responsible for customization was unavailable. On the other hand, since the functions matched our business needs, completely changing all operations to a new tool would place a heavy burden on the field. ■Results of S.Y. Link's Response We transitioned the existing core system to the cloud, identified necessary functions, and replaced it with a system that is simple, minimizes confusion in the field, and has high security. Although we struggled to understand the specialized business flows in the field, we developed a user-friendly system, eliminated unnecessary tasks such as duplicate registrations, and removed unnecessary functions, significantly contributing to the efficiency of the field operations.
Company information
We primarily operate a 3PL business without our own trucks and solve logistics-related issues. ◆ Comprehensive Support for Logistics Business We manage logistics-related operations comprehensively and build "strong logistics." We also support the development of new sales channels and new services. ◆ Logistics Cost Optimization Consulting We analyze industry trends affecting shippers and propose comprehensive logistics improvements, not just in terms of cost. ◆ Digitalization Consulting We propose the automation of logistics-related tasks using various IT tools, including our own developed software. This is expected to enhance operational efficiency and improve logistics quality.