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last updated:Feb 06, 2024

オーイーエム 本社(大阪)、品川オフィス
オーイーエム 本社(大阪)、品川オフィス
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One-stop comprehensive customer support service! Providing effective user support.

This service is a call center service that can provide on-site support in collaboration with our field service engineers. Experienced staff will respond to technical inquiries from users. Additionally, flexibility is one of our strengths, and we will customize our services to meet the unique requirements and schedules of our customers. 【Features】 ■ On-site support in collaboration with our field service engineers ■ Experienced staff responding to technical inquiries from users ■ Deepening understanding of customers' products and services to provide effective user support ■ Customization to meet customers' unique requirements and schedules ■ Ability to establish an appropriate support system quickly *For more details, please refer to the PDF document or feel free to contact us.

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  • Related Link - https://www.oem.co.jp/

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【Other Features】 ■ We can also provide services such as repair acceptance, alcohol checks via phone or video calls, web surveys, and email support. ■ We can dispatch personnel to your company for operations (general labor dispatch business). *For more details, please refer to the PDF document or feel free to contact us.

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【Inbound Technical Support Achievements】 ■ Registers, commercial large LCD monitors, automatic temperature measurement systems ■ Telephone technical support for air purifiers, UTM, etc. ■ Remote support via FAX, email, and web form inquiries *For more details, please refer to the PDF document or feel free to contact us.

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オーイーエム

オーイーエム 本社(大阪)、品川オフィス

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We will flexibly address various engineering-related challenges with a wide range of technologies and expertise. - Calibration services for measuring instruments that can be provided on-site across diverse fields, regardless of the manufacturer. - Embedded system development that can handle everything from software and hardware to adjustment and calibration. - Installation, adjustment, maintenance of electrical equipment, and 24-hour support services. - Repair analysis and rework of various electronic devices. - Call center services that can handle troubleshooting and technical inquiries. Please feel free to contact us for more information.

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