What is KPI? A simple explanation of the differences from KGI, setting indicators, and achieving them.
Understanding through illustrations! A column introducing key points from specific KPI setting methods to achievement.
KPI (Key Performance Indicator) refers to a metric used to quantitatively evaluate the degree of achievement in order to reach business goals. By correctly setting the meaning and management methods of KPIs, one can gain many benefits such as "making goals visible" and "clarifying actions." In this article, we will clearly explain the correct meaning of KPIs, the differences between KPIs, KGI (Key Goal Indicator), and KFS (Key Factor for Success), as well as the specific methods for setting KPIs and points for achieving them. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.
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Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with its "e-Sales Manager" since 1999. It has a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization support). Effortless yet results-driven! A stress-free CRM/SFA [e-Sales Manager Remix]: https://www.e-sales.jp/ *Based on our achievements and the Japan Standard Industrial Classification.