<Analog Line Compatible> For recording and confirming telephone response content! Space-saving design in a 1U size! Maintenance-free with a safe design that does not use moving parts!
This is a call recording device compatible with analog lines. The recorded audio is saved in the built-in memory. You can search and play back the recorded audio from a client computer with the included "LAN Playback Software VR-LS510" installed. ● The slim design of the chassis (1U) allows for easy installation in small businesses or locations with limited space. ● It features a safe design that does not use moving parts like hard disks or backup drives, making it maintenance-free and eliminating the need for a UPS. ● You can operate the search and playback from your personal computer in a network environment. ● You can narrow down your search for specific calls using various search keys such as "call start date and time," "outgoing/incoming type selection," and "notes content or absence." ● You can monitor conversations during calls with customers from your computer. ● There is also a long-duration model (VR-518A LC) that can record up to approximately 4,000 hours.
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basic information
[Main Specifications] ● Line Type: Analog ● Number of Lines: 8 lines ● Activation Method: Line voltage detection, voice detection, external control ● Recording Time: VR-518A/Maximum approximately 1,000 hours (mono compressed recording) VR-518A LC/Maximum approximately 4,000 hours (mono compressed recording) ● Number of Recordings: Up to 40,000 entries ● Dimensions: 290×323×44 mm (excluding protrusions) ● Weight: 2.4 kg For more details, please refer to the PDF (catalog) below or visit the Takacom website (https://www.takacom.co.jp/).
Price information
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Applications/Examples of results
- Measures against troubles such as mishearing and missing information during phone calls - Recording and verification of customer harassment and excessive complaints - Management of evidence with business partners - Quality control of operators' phone responses [Examples of industries for implementation] ● Manufacturing ● Financial institutions ● Medical institutions ● Railways and airlines ● Hotels ● Government agencies and municipalities ● Call centers and more
catalog（1）
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Company information
Takakomu, as a manufacturer of information and communication equipment, provides a variety of products and services related to communication technology and voice technology, including telephone answering devices and broadcasting equipment, and boasts the top market share in Japan for its main product, the call recording device. With a service system that consistently handles everything from "product planning and development" to "production and quality control" and "sales and maintenance" in-house, we will continue to swiftly provide products that anticipate customer needs and strive for detailed after-sales service, aiming to be a company trusted by our customers.