Easily increase call recording capacity by one seat at a time and build a network-based call recording system! Compact design and PoE power supply support make installation easy!
This is a call recording device that connects the included call recording adapter to a telephone receiver or external audio source to record calls onto the built-in memory. By connecting to a network, settings and playback of recorded audio can be managed from client computers on the network. ● The compact design of the unit and its two-piece structure with the recording adapter allow for installation in locations with limited space. ● Searching and playback can be easily done through a web browser on a computer. ● It can record up to 237 hours in the built-in memory and supports backup and long-term storage of audio data through a call recording server (sold separately). ● It supports PoE, allowing connection in locations where power is not available. ● There is a model (VR-L147H SC) that can eliminate side tone from telephones where the outgoing sound is mixed with the incoming sound, allowing for separate recording of outgoing and incoming audio, making it ideal for voice recognition as a stereo recording. ● An API is provided to control call recording, audio data transfer, and other functions from CTI and CRM applications, making it easy to develop applications that implement call recording features.
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basic information
[Main Specifications] ● Connection Method: Handset connection (handset modular terminal <modular arrangement (pin assignment) switchable>) External input connection (3.5mm stereo mini jack) ● Number of Lines: 1ch ● Activation Method: Voice detection, manual control, sensor/external contact detection, CTI control ● Recording Time: Up to approximately 237 hours (standard mono) ● Number of Recordings: Up to 10,000 entries ● Dimensions: Main unit / 140×113×26 mm excluding rubber feet Call recording adapter / 36×73×19 mm ● Weight: Main unit / 210g Call recording adapter / 39g For more details, please refer to the PDF (catalog) below or visit the Takacom website (https://www.takacom.co.jp/).
Price information
Price: 55,000 yen (excluding consumption tax and installation fees)
Price range
P2
Delivery Time
※Please feel free to contact us.
Applications/Examples of results
- Measures for telephone troubles such as mishearing and missed calls - Recording and confirming the content of face-to-face interactions - Recording and confirming customer harassment and excessive complaints - Management of evidence with business partners - Quality management of operators' telephone responses [Examples of industries for implementation] ● Manufacturing ● Financial institutions ● Medical institutions ● Hotels ● Government agencies and local authorities ● Call centers etc.
catalog（1）
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Company information
Takakomu, as a manufacturer of information and communication equipment, provides a variety of products and services related to communication technology and voice technology, including telephone answering devices and broadcasting equipment, and boasts the top market share in Japan for its main product, the call recording device. With a service system that consistently handles everything from "product planning and development" to "production and quality control" and "sales and maintenance" in-house, we will continue to swiftly provide products that anticipate customer needs and strive for detailed after-sales service, aiming to be a company trusted by our customers.