In addition to the features and types of CTI, we present seven key points to consider! We provide information to help you choose the CTI that suits your company.
CTI is a business system that utilizes telephones, and a variety of options are available. Many may feel overwhelmed by the choices. Even if you implement it, if it doesn't fit your company's operations, it will become a wasted investment, so we must avoid such situations. Choosing CTI based on criteria like "widely used by many companies" or "good reviews on comparison sites" is not necessarily appropriate. In this article, we will present the features and types of CTI, along with seven points to consider when choosing, to provide you with information to select the CTI that suits your company. *For more detailed content of the column, you can view it through the related links. Please feel free to contact us for more information.*
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*You can view the detailed content of the column through the related link. For more information, please feel free to contact us.*
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Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with its "e-Sales Manager" since 1999. It has a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization support). Effortless yet results-driven! A stress-free CRM/SFA [e-Sales Manager Remix]: https://www.e-sales.jp/ *Based on our achievements and the Japan Standard Industrial Classification.