You can easily see "where" and "what" you want to be done! A new calling software has arrived!
KURUBELL is a revolutionary calling system that allows users to scan QR codes with their devices and send requests to facility staff. It can be utilized in amusement facilities, shopping malls, event venues, factories, and more. By placing QR codes in various locations within facilities and stores, users can scan them with their devices to send request messages to the staff's devices based on the location scanned. 【Benefits of Implementation】 ■ "Prior Knowledge of Requests" Requests can be freely set, and by allowing customers to choose, the content of the customer's HELP request is known simultaneously upon receipt. ■ "Achieving Stress-Free Experiences for Customers and Staff" Customers are given the reassurance that they can call for help, while staff can eliminate unnecessary operations, leading to increased satisfaction for both parties through optimal responses. ■ "Reduction of Service Time" Whether through direct interaction or chat, the optimal means can be employed, significantly compressing unnecessary time in customer service operations. ■ "Data-Driven Customer Service" The locations where HELP requests arise and customer service evaluations can be visualized as data, allowing for the identification of points for business improvement.
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basic information
You can operate it on your smartphone, tablet, or PC. An internet connection is required for use. ■■■ How to Use ■■■ 【1】Scan QR Code Use your smartphone camera to scan the QR code and tap [Main Image Slide 2] 【2】Send HELP Select the issue and tap to send [Main Image Slide 3] 【3】Receive HELP Receive the issue on your smartphone, watch, tablet, or PC [Main Image Slide 4] 【4】Response A staff member will come to assist you. Remote customer service via chat. [Main Image Slide 5]
Price information
■Monthly Standard Plan: 16,280 yen/month (including tax, initial contract period of 3 months or more) ■Annual Gold Plan: Negotiable (initial contract period of 24 months or more) ■Large Volume Platinum Plan: Negotiable (initial contract period of 24 months or more)
Delivery Time
※Account issuance can be done immediately.
Applications/Examples of results
It has been demonstrated and implemented in amusement facilities, pachinko parlors, precision manufacturing facilities, etc.
Detailed information
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[KURUBELL Account] When you apply for use, we will issue a KURUBELL account for each store. This information is necessary for logging into the management screen.
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[Staff Smartphone Device] A smartphone for staff is needed to receive customer calls. The KURUBELL app must be installed on the staff's device.
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【Call Management PC】 You need to configure the call points and issue QR codes from the KURUBELL management screen. A tablet can also be used as a substitute.
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【Network Wi-Fi Environment】 KURUBELL is a calling system that facilitates communication via internet connectivity. A proper internet environment is required for use.
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【Creating Points】 Log in to the management screen, open the call points from the side navigation, and create the call points.
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[Input for each item] We will input the point name, area, and floor, and create a message to convey to the staff from the customer.
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[Layout Selection] Select the points you want to print and press the print button to launch the preview, where you can choose the design you want to print.
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[Printing and Installation] Print with a printer, laminate it, and then attach it to the designated area inside the store.
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Company information
We respond to every situation of "calling." Are you using a call bell? ● Our Maiko products can assist in improving operational efficiency for reporting troubles within factory facilities, calling staff, employee management, and as an Andon for the production line! ● Useful for calling patients in hospitals and clinics, managing dispersed waiting, infection control, and alleviating congestion in waiting rooms! ● Can be used in restaurants for calling staff, increasing operational efficiency, and reducing congestion at the register during takeout. As a product from a domestic manufacturer, we will promptly respond to inquiries about installation and provide aftercare in case of emergencies.