Smooth communication with customers leads to improved business efficiency and customer satisfaction.
We propose a solution! It will lead to improved operational efficiency! Case study of implementation at a golf course | IC-DU75 / Icom digital simple radio licensed station [Benefits of Implementation] ■ Efficient communication with customers (such as alerts) By introducing radios in carts, we can communicate with customers efficiently. ■ Smooth response to injuries and lost items Staff do not need to go directly to the location; they can contact customers immediately via radio. ■ Easy communication for customers to ask questions to the caddy master room Mutual communication between customers and the caddy master room is possible. [Before Implementation (Challenges)] - Previously, communication with customers was done through public announcements or mobile phones. - When there was no caddy available, staff had to go to the location. [After Implementation (Improvements)] - Communication with customers, such as alerts for slow play, has become smoother with the use of radios. - Direct instructions to customers regarding accidents, injuries, lost items, and guidance during thunderstorms have led to improved operational efficiency.
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basic information
**Model** IC-DU75 / Icom Digital Simple Radio Licensed Station **Main Features** - Sub-channel PTT function covering up to 3 channels. - Automatic channel switching for relay station areas. - Equipped with a Bluetooth receiver compatible with data and voice communication. - Two side keys for quick access to frequently used functions. - Independent volume and channel knobs. **Specifications** Dimensions: Approximately 56mm wide × 92mm high × 29mm deep (excluding protrusions with BP-290 attached) Weight: Approximately 234g (with BP-290 and included antenna attached) Estimated continuous operation time: - BP-290 … (Power save function ON) approximately 12 hours, (Power save function OFF) approximately 10 hours - BP-294 … (Power save function ON) approximately 20.5 hours, (Power save function OFF) approximately 16.5 hours *Based on a usage state of receive 5: transmit 5: standby 90 (at 5W output) Dust and water resistance rating: IP67/66/55/54 Estimated communication range: 3–5 km
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Company information
Wedge Corporation is a company that sells and rents wireless devices, transceivers, and intercoms. We aim to be a company that customers can say, "I'm glad Wedge was there, anytime, anywhere." We sincerely respond to the diverse needs and wants in various situations and strive to remain a good partner for our customers by being fully supportive. 【Wedge's Strengths】 ■ Support anywhere in Japan ■ Top-class product and inventory numbers in the industry ■ A wide range of original Wedge products ■ Compatible with various web ordering systems ■ Solution proposals through field sales ■ Support after installation (repair maintenance, license management) Our company obtained ISMS certification at our Kyoto and Tokyo headquarters in 2021, and in 2022, we obtained Privacy Mark certification at all locations. We will continue to strive to be a company that earns the trust and confidence of our customers.