[Case Study Presentation] Third-party maintenance to solve issues with IT equipment out of warranty.
Introducing seven cases that explain why the third-party maintenance service "Tsunagi Maintenance" is chosen from over 600 companies and more than 57,000 units of proven results!
We are currently offering a collection of case studies that summarize various examples of our extensive experience in extended maintenance, "Tsunagi Maintenance," with self-operated maintenance bases established nationwide, serving various industries such as corporations, local governments, and medical institutions. By utilizing third-party maintenance that is not bound by the manufacturer's EOSL, we support the operation of IT equipment for over 10 years and achieve reductions in IT budgets (effective utilization). [Contents of the Case Study Collection] 1) Want to align the life cycles of multiple servers 2) Choose the necessary duration, with long-term maintenance available for up to 5 years! 3) Alleviate concerns about operating without maintenance! Nationwide support from self-operated maintenance bases 4) Support from in-house engineers with knowledge and experience 5) Recognized for speedy spot responses, leading to contracts for Tsunagi Maintenance 6) Service quality equivalent to manufacturer maintenance is the deciding factor 7) Combined with life-monitoring "Watchful Maintenance," a robust maintenance system is realized *For more details, please download the case study collection from "PDF Download" or feel free to contact us.
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<1> Multi-vendor Supports major domestic and international manufacturers and equipment Enables the unification of maintenance contact points to facilitate IT asset management ---- Supported Manufacturers -------- Oracle (formerly Sun Microsystems) Hitachi Fujitsu NEC HP Cisco IBM DELL EMC APC Toshiba Juniper Allied Telesis Brocade f5 Alteon ATEN NetApp Stratus Extreme Fortinet and others <2> Preliminary Survey On-site survey conducted by in-house engineers Verification of equipment configuration and working environment <3> Preventive Maintenance Implemented to prevent business interruptions caused by troubles in the event of warning signs or unstable conditions <4> Maintenance for storage, network equipment, etc. Maintenance is also provided for storage, network equipment, PCs, and tape devices in addition to servers *For more details, please download the PDF or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
Detailed information
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24/7 Incident Reporting -------- Quick response from maintenance bases nationwide
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Technical centers in Japan's 9 major cities -------- Deployment of in-house engineers from maintenance bases in Tokyo, Osaka, Nagoya, Fukuoka, Sapporo, Obihiro, Sendai, Kanazawa, and Takamatsu.
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Stock of dedicated maintenance parts for contracted customers -------- Regular inspections are conducted at the "nearest location" to ensure service continuity.
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Major domestic and international manufacturers and equipment support for multi-vendor integration. -------- Our in-house engineers, with knowledge and experience, provide consistent technical support at any time.
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With a limited IT investment budget, why not save on 'defensive' investments in core systems using 'transitional maintenance' and effectively utilize it for 'offensive' investments? Our company specializes in server maintenance extensions, hardware maintenance extensions, EOSL maintenance, and third-party maintenance. In the past, replacing the latest and fastest servers every five years was a status symbol for companies, but the reality is that there are far more companies that want to operate their systems for longer than five years. In that case, we thought we should provide a service that makes customers feel good about keeping their systems running—specifically, a maintenance service that allows servers reaching their fifth year to operate for ten years. Thus, we made 'transitional maintenance' our core service, aiming to become a leading company in third-party maintenance in Japan, and we have provided 'transitional maintenance' with over 72,000 contracts to date. We can support not only major domestic and international equipment but also older models and rare devices. Please feel free to consult with us.