Regarding the repair of the bell. *Limited to our products (Sumajio, ZERO).

Added to bookmarks
Bookmarks list

Bookmark has been removed
Bookmarks list

You can't add any more bookmarks

By registering as a member, you can increase the number of bookmarks you can save and organize them with labels.
Free membership registration

last updated：Apr 24, 2024

マイコール

Official site

If you feel something is strange while using the call bell...

Huh? It was working until yesterday, but today it won't ring (sweat). Even when I press the transmitter, the receiver doesn't respond! The sound has changed! I want to request a repair, but when I call the contact number on the product I bought, they don't accept repairs! No matter how many times I call, I can't get through! There isn't even a contact number listed in the first place! Even if unexpected accidents occur, please rest assured. Since we are a manufacturer of call bells, we will respond to repairs immediately for our products. First, please let us know the symptoms through our inquiry. Our repair staff will provide detailed solutions, send replacement products, and guide you through the repair process, all while striving to resolve the issue in a way that minimizes inconvenience to the user! Repairs can also be requested at the phone number below. [Repair Inquiry Phone Number] 047-402-6065

Related Link - https://www.mycall.jp/contact

Inquire About This Product

basic information

【Transmission and Reception Frequency Band】 SMADIO: Transmitter → Main Receiver 315MHz / Main Receiver → Wristwatch-type Receiver 429MHz ZERO: 429MHz Band 【Power Supply】 SMADIO: Main Receiver DC12V 1000mA Adapter / Transmitter 12V/23A Alkaline Battery / Wristwatch-type Receiver 1.5V AA Battery ZERO: Main Transmission Control Unit 100V DC5V 2A Adapter / Receiver Lithium-ion Battery 3.7V 300mA

Price information

The price will be estimated separately based on the symptoms, number of units, and repair details. *If the issue is resolved through a phone inquiry, there will be no charge. Please first inform us of the symptoms over the phone.

Delivery Time

Please contact us for details

Applications/Examples of results

It is used as a call bell in factories, warehouses, restaurants, and medical and nursing care facilities.

Detailed information

Please check the following before repair! ■■■ If you think there might be a malfunction with SMADIO's operation... ■■■ The device doesn't sound when the button (transmitter) is pressed... The main receiver has stopped responding... The receiver doesn't sound... ↓ "Try re-registering the transmitter" "Try replacing the transmitter's battery" "Try unplugging and re-plugging the main receiver's adapter" "Try changing the angle of the main antenna" "Try changing the installation location of the main unit" "Try re-registering the receiver" "Try replacing the receiver's battery" *The battery sizes for each product are as follows: Transmitter [SB-100] ⇒ 12V23A alkaline battery (not AA battery) Receiver [SP-300F] ⇒ AA battery For re-registration, please refer to the manual. ◎ The manual can be downloaded from this page.
Please check the following before repair! ■■■ If you think there might be a malfunction with ZERO's operation... ■■■ The receiver does not sound even when transmitted... The receiver can no longer be charged... The main transmitter will not turn on... ↓ "Try re-registering the receiver" "Try changing the charging location (transmitter socket) *1" "Try changing the angle of the main transmitter's antenna" "Try unplugging and plugging in the main transmitter's adapter" "Check the metal parts of the main transmitter's socket *2" *1 Try changing the charging location (transmitter socket). If it cannot charge in any location ⇒ A malfunction of the receiver may be suspected. If it can charge when the location is changed ⇒ A malfunction of the transmitter may be suspected. *2 Check the metal parts of the main transmitter's socket. You may find that the metal clip is broken. Please inform us when you contact us. For re-registration, please refer to the manual. ◎ The manual can be downloaded from this page.