Boost productivity with AI utilization! A call center with excellent scalability and outstanding productivity!
By integrating an AI voice bot with API into the call center, we can handle inquiries that can be resolved with manual responses using AI, while those that require human follow-up will be addressed by human agents. This allows the center to manage more calls with fewer staff than traditional staffing configurations or to handle a greater volume of calls with the same number of staff.
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basic information
AI chat bot AI voice bot AI automatic summarization Currently deploying these three services in call centers.
Price information
According to the monthly call minutes, the charges are as follows: ■Call Minutes: Fee (Charge for excess minutes) 5,000 minutes: 300,000 yen (50 yen/minute) 10,000 minutes: 500,000 yen (40 yen/minute) 50,000 minutes: 1,000,000 yen (30 yen/minute)
Price range
P3
Delivery Time
※The delivery date will vary depending on the initial development content.
Applications/Examples of results
We can solve issues such as: not being able to handle night reception, high outsourcing costs, receiving a large number of similar inquiries "over the phone," and having implemented a chat bot but still receiving inquiries by phone.
Detailed information
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Company information
We provide support services for the sales activities of our client companies, including telemarketing. From call center functions such as appointment setting and direct sales to acting as a substitute for field sales, as well as after-sales follow-up and handling customer service and complaints, we offer a wide range of assistance in operations that connect with customers. Please feel free to contact us if you have any requests.