For ATMs! Achieving improved user experience and efficient support processes.
Our ATM support phone solution is an innovative means for banks and financial institutions to provide smooth and prompt user support for ATM users. It is effective for quick and immediate support when issues arise during ATM usage, for setting different support destinations on specific date ranges when the contact numbers vary by time, and for installation formats tailored to the ATM's installation environment. It enhances user experience and establishes an efficient support process, contributing to the improvement of customer service quality for banks and financial institutions. [Case Overview] ■ Needs and Challenges - Immediate emergency support - Support tailored to schedules - Reliable support during absence or busy times - Balancing convenience and flexibility *For more details, please refer to the related links or feel free to contact us.
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【Advantages (Excerpt)】 ■ Pressing the call button automatically dials a pre-registered number. ■ Supports registration of up to 12 destination phone numbers. ■ When a call is made, two-way voice guidance is provided to the user. ■ Allows setting different destination numbers for specific date ranges using a calendar. ■ If the user is busy or unavailable, it automatically starts calling the registered destination numbers sequentially. Loop function is included. *For more details, please refer to the related links or feel free to contact us.
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Since its founding, our company has been working to solve various social and customer challenges using communication technology. In the telecom business, our "Taxi Call Phone," which allows users to call a taxi for free just by picking up the receiver, enables anyone to call a taxi without knowing the taxi company's phone number or entering a phone number, even when one hand is occupied. This has encouraged elderly individuals, who may have been reluctant to go outside, to venture out. It also contributes to creating demand for the taxi operators who have adopted this service. Furthermore, our auto phones, which connect to call centers in case of trouble or emergencies at coin parking lots and financial institution ATMs, support high-quality operations for customers by successfully achieving automation and cost reduction. In the mobility business, our products have a significant impact on accident prevention, crime prevention, and compliance improvement. By constantly utilizing the latest communication technologies, innovative devices, and software, we will continue to provide products that meet customer needs toward realizing a safe mobility society. K-Max Co., Ltd. is committed to pursuing the latest communication technologies and solutions, aiming to create a better society through heartfelt communication, or "Tsuushin Communication."
