External users can also access it! Eliminate unnecessary steps and improve the overall efficiency of the process.
The pump manufacturer Gorman-Rupp faced challenges such as the inability to seamlessly share digital assets, inconsistencies in product information, and delays in product launch times. As a result of the implementation, there is no longer a need to contact the marketing department or customer service every time product information is needed, as it can now be obtained directly from the system. This has eliminated unnecessary steps and improved the overall efficiency of the process. [Contents] ■ Overview of Gorman-Rupp's business ■ Background leading to the implementation of Contentserv ■ Requirements for the system and implementation ■ Effects of Contentserv implementation and future outlook *For more details, please refer to the PDF document or feel free to contact us.
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Contentserv (now part of the Centric Software group) is a cloud provider of Product Information Management (PIM) that efficiently delivers its products through digital channels. By providing unified product content across the entire content supply chain, it helps manufacturers create touchpoints with customers and enhance customer satisfaction. Utilizing the Product Experience Cloud, which integrates PIM and Digital Asset Management (DAM), it achieves centralization of product information, digitalization of operations, information collaboration across different departments, and rapid information deployment to all sales channels.