[Case Study of Corporate Mobile Phones and Smartphones] BPO <Energy Solutions>
STJ Group (Santec Telecom Japan Co., Ltd., STJ Rentec Co., Ltd.)
Leave all the kitting that was done in-house to us! Achieve shorter delivery times and a single point of contact.
We would like to introduce a case study of the "Comprehensive Mobile Business Support Service (Marumo)" in the energy solutions industry. The company faced challenges as they were overwhelmed with other tasks such as PC, network, and business systems, leaving them unable to manage smartphone-related operations. After implementation, all individual kitting that was previously done in-house was entrusted to us. By shipping directly to users without going through the management department, we were able to shorten delivery times. 【Case Overview】 ■Challenges - Wanted to delegate management tasks and consolidate requests and inquiries - Business operations were being strained ■Effects - Significant reduction in errors - Easier progress and management checks, reducing the burden on the management department *For more details, please download the PDF or feel free to contact us.
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Company information
The STJ Group (Suntelcom Japan Co., Ltd. and STJ Rentec Co., Ltd.) specializes in the sales, rental, and maintenance of wireless equipment and related solution products. (e.g., business-use wireless devices, IP wireless devices, license-free specific low-power transceivers, solutions products such as cameras and relay devices) ~List of Locations~ ■ Hokkaido Sales Office / Experience Center Sapporo ■ Tohoku Sales Office ■ Kanto Sales Office (Head Office) / Experience Center Tokyo ■ Kansai Branch / Experience Center Osaka ■ Kyushu Sales Office Additionally, the group company Suntelcom Japan Co., Ltd. also engages in mobile corporate business. With a proven track record in major corporate BCP implementations, we provide BPO services where Suntelcom Japan serves as the customer contact point, offering support for bulk management of devices, as well as assistance for malfunctions and losses. We can also provide comprehensive support proposals, including consulting on corporate communication environments and suggestions for office products and business improvement tools.