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  6. [Case Study] Contactless Payments as the Key to Promoting Bus Usage

[Case Study] Contactless Payments as the Key to Promoting Bus Usage

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last updated:Apr 07, 2025

ルミーズ
ルミーズ
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In addition to the previously used smartphone app "TicketQR," touch payment with credit cards has been introduced!

We would like to introduce a case where the "Gurutto Matsumoto Bus," a local route bus in the Matsumoto area, has implemented the "aegise 2.0 Transit Gateway." The city faced the challenge of establishing a cashless environment that could be used smoothly by visitors coming for tourism or business. After the implementation, the convenience for tourists, including foreigners, improved, and various effects were observed, such as a reduction in the operational burden on bus drivers. [Challenges] - There was a need to promote cashless transactions with a sense of urgency as part of the city's policies, but high costs were a challenge. - Along with cashless transactions, it was necessary to collect users' origin and destination (OD) data. - Establishing a cashless environment that could be used smoothly by visitors coming for tourism or business was essential. *For more details, please download the PDF or feel free to contact us.

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[Case Study] Contactless Payments as the Key to Promoting Bus Usage

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  • Related Link - https://www.remise.co.jp/case-study/matsumoto-city…

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【Effects】 ■ The cashless payment ratio among bus users has improved. ■ Convenience for tourists, including foreigners, has been enhanced, and the operational burden on bus drivers has been reduced. ■ Utilized acquired usage data for policy planning. *For more details, please download the PDF or feel free to contact us.

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ルミーズ

ルミーズ

IT/Telecommunications

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We, at Lumis Co., Ltd., have set the mission of "Bringing delight (excitement) to payment scenes," and we provide comprehensive payment services across a wide range of industries where cashless transactions are advancing, including e-commerce and physical stores. The foundation of our services is the payment processing business. Payment processing refers to the business of acting as an intermediary between service providers and various collection institutions such as credit card companies, streamlining contracts, deposits, and payment systems. In addition to payment processing, we offer numerous innovative payment solutions with added value to address various payment-related challenges faced by businesses. We do not just provide payment services; we create services that various players surrounding the payment industry can conveniently utilize, contributing to the establishment of a safer and more secure payment infrastructure.

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【Introduction Effect】Reduction of operational burden on bus drivers.
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【Introduction Effect】Reduction of operational burden on bus drivers.
[Introduction Effect] Utilizing acquired usage data for policy planning.
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[Introduction Effect] Utilizing acquired usage data for policy planning.
【Introduction Effect】The ratio of cashless payments among bus users has improved.
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【Introduction Effect】The ratio of cashless payments among bus users has improved.

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