[Case Study on the Introduction of Electronic Contract Services] Japan Gas Co., Ltd.

Solve issues such as administrative workload, storage locations, and the duration until contract execution! The key factors are the extensive track record with financial institutions and the comprehensive contract management features.

We would like to introduce a case study of the comprehensive energy company, Japan Gas Co., Ltd., which also engages in the retail business of city gas and electricity, having implemented the electronic contract service "WAN-Sign." Traditionally, the sales department alone has concluded tens of thousands of contracts annually, and they felt challenges in contract management. In particular, the labor involved in searching for contracts and the pressure on storage space were troubling, and the cost of revenue stamps was also considerable. After the implementation, we were able to meet the needs of customers who wanted to "calmly review the contract terms and resolve any questions before signing," which has also helped prevent troubles arising from misunderstandings of contract conditions. [Case Overview] ■ Achieved non-face-to-face contract signing procedures using "WAN-Sign" ■ As part of digital transformation (DX), adapted the business model to meet societal demands *For more details, please download the PDF or feel free to contact us.

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