Achieving technical inheritance and business efficiency with next-generation digital manuals that are difficult to achieve with paper manuals.
■Next-generation manual integrating diverse digital content Combining e-manuals, video manuals, and GRACE VISION, we integrate digital content such as text, images, videos, and AR/VR that are difficult to achieve with paper manuals, maximizing user understanding and work efficiency. ■Centralized management of content with e-manual With our cloud service, simply input text, images, and tables, and PDF, HTML, and XML will be automatically generated. This achieves labor reduction, centralized management, and digitization/DX transformation. ■Clearly convey "movement" with videos Express movements that are difficult to convey with text or diagrams through videos. By creating videos for specific operations such as maintenance, installation, and parts replacement, we provide an environment where users can understand by seeing and hearing. ■Experience-based learning utilizing AR/VR with GRACE VISION We offer work support using AR glasses and realistic experience content through VR glasses. This provides an environment where even beginners can efficiently become proficient in their tasks.
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■Benefits of Implementation - Improved Understanding: Enhanced overall comprehension through the combination of text, video, and AR/VR. - Reduced Training Time: Achieving shorter training time by allowing repeated experiences in a short period. - Reduction of Human Errors: Prevention of mistakes through visual instructions and AR guidance. - Streamlined Updates and Management: Ease of content updates and ensuring consistency through centralized management. - Ease of Global Expansion: Promotion of intuitive understanding that transcends language barriers. - Promotion of Knowledge Transfer: Visualization of tacit knowledge and support for systematic skill acquisition.
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■Case Study: Innovation in Technical Knowledge Transfer for a Manufacturing Equipment Manufacturer Customer Challenges - Crisis in knowledge transfer due to the retirement of skilled technicians - Variability in maintenance quality at overseas locations - Existence of tacit knowledge that is difficult to convey through paper manuals Provided Solutions - Centralized management of manual content through e-manuals - Creation of video manuals for critical maintenance tasks - Implementation of an AR work support system - Establishment of a VR training environment Results - Reduced training period for new technicians - Decreased work errors at overseas locations - Fewer inquiries to skilled technicians - Improved customer satisfaction
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By entrusting us with the tasks associated with the creation of your manuals, we will achieve a reduction in man-hours, increased efficiency, and cost savings. We prioritize creating an environment where those responsible for manual production can focus on their core business, contributing to faster product development and improved operational efficiency. With 40 years of experience, we have a proven track record of supporting customers primarily in the manufacturing industry. We have specialists in writing and translation, and we have implemented a thorough checking system, including obtaining ISO 9001 certification, to continuously enhance the quality of our manuals. If you have any challenges or requests regarding manuals, please feel free to consult with us. ■ Types of manuals we can handle - User manuals - Installation manuals - Maintenance and repair manuals - Work procedure manuals - Troubleshooting guides - Other technical documents in general