Fundamentally solve the issues of manuals, achieving efficiency in production and management, and promoting digital transformation.
■One-stop service from current situation analysis to improvement proposals and implementation By combining manual consulting, technical writing, and e-manuals, we comprehensively solve issues related to manual-related tasks. By analyzing the current manual creation process and proposing optimal improvement measures, we achieve both a reduction in workload and the creation of user-friendly manuals from the user's perspective. ■Significant efficiency improvement through overall process optimization STEP 1: Current Situation Analysis (Manual Consulting) - Visualization of the current manual production process - Identification of issues and improvement points - Analysis of business flow and structure - Redefinition of target users ■STEP 2: Manual Reconstruction (Technical Writing) - Optimization of manual structure - Information design from the user's perspective - Establishment of consistent writing rules - Realization of clear expressions and layouts ■STEP 3: System Implementation and Efficiency Improvement (e-manual) - Implementation of manual production and management systems - Establishment of a centralized content management system - Streamlining of update and distribution processes - Support for various output formats
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■Recommended for companies with the following challenges: - A lot of man-hours are required for manual creation. - There are issues with the quality and usability of manuals. - There is a desire to fundamentally review the manual production process. - There is a need to reduce the burden of manual creation on engineers and designers. - There is a push to advance the digital transformation (DX) of manual-related tasks. - There is a desire to eliminate the dependency on specific individuals in manual production and management. ■Benefits of Implementation: - Significant improvement in operational efficiency: Substantial reduction in man-hours for manual production. - Improvement in quality and usability: Achieving easy-to-understand manuals with a user-centered structure. - Focus on core business: Engineers and designers are freed from manual creation and can concentrate on their primary tasks. - Promotion of DX: Digitalization of manuals and streamlining of management processes. - Establishment of a sustainable system: Eliminating dependency on individuals and establishing a consistent production system.
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■Case Study: Reducing the Burden on Developers and Promoting DX Customer Challenges - Want to reduce the time designers spend on creating manuals - Feedback indicating that manuals are difficult to understand and use - Want to promote the digitization of manuals but lack know-how Provided Solutions - Visualization of issues through interviews with related departments and personnel - Redefinition of target users and review of the manual's structure and table of contents - Technical writing support from design documents - Introduction of e-manuals and promotion of digital transformation Results - Reduced editing labor (cost) by about half - Shortened lead time from manual creation to release by 2 months - Decreased inquiries from users - Achieved transition to digital manuals
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By entrusting us with the tasks associated with the creation of your manuals, we will achieve a reduction in man-hours, increased efficiency, and cost savings. We prioritize creating an environment where those responsible for manual production can focus on their core business, contributing to faster product development and improved operational efficiency. With 40 years of experience, we have a proven track record of supporting customers primarily in the manufacturing industry. We have specialists in writing and translation, and we have implemented a thorough checking system, including obtaining ISO 9001 certification, to continuously enhance the quality of our manuals. If you have any challenges or requests regarding manuals, please feel free to consult with us. ■ Types of manuals we can handle - User manuals - Installation manuals - Maintenance and repair manuals - Work procedure manuals - Troubleshooting guides - Other technical documents in general