Eliminating language and cultural barriers in overseas expansion. Achieving efficient multilingual deployment with digital tools.
■Accelerating Overseas Market Expansion through Digital Transformation of Multilingual Manuals This solution combines technical translation, e-manuals, and video manuals to support the global expansion of the manufacturing industry. By efficiently producing and managing multilingual content, it improves product support quality overseas and reduces operational costs. ■High-Quality Translation in 30 Languages and Efficient Management By combining technical translation services that support approximately 30 languages with content management through e-manuals, we significantly reduce the labor required for the creation and updating of multilingual manuals. Quality is standardized through glossaries and translation specifications, and efficient management is possible with centralized management via cloud services. ■Video Manuals that Overcome Language Barriers Video manuals enhance the quality of installation and maintenance work at overseas locations and streamline training by transcending language and cultural barriers. ■Efficient Management through Digital Tools The e-manual enables centralized management of multilingual content and efficient distribution. It supports output in various formats such as PDF, HTML, and XML, allowing for tailored information delivery. Since global information updates can also be centrally managed, consistency of information across countries and regions can be ensured.
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■Roadmap for Gradually Realizing Global DX Phase 1: Infrastructure Development - Current Situation Analysis and Issue Identification - Development of Glossary and Translation Specifications - Introduction of e-manual and Basic Settings Phase 2: Content Optimization - Review of Manual Structure - Selection and Production of Video Manuals - Implementation of Multilingual Translation Phase 3: Operational Establishment - Establishment of Global Update Process - Effect Measurement and Continuous Improvement; Expansion of Target Languages and Content ■Benefits of Implementation - Acceleration of Multilingual Deployment: Shortening lead time for multilingual deployment through efficiency in the translation process and centralized management - Quality Standardization: Achieving uniform manual quality and information provision globally - Cost Reduction: Reducing operational costs through the use of translation memory and efficient update processes - Improved Understanding: Promoting understanding among overseas users with language-independent video content - Reduced Support Burden: Decreasing inquiries and shortening resolution time with easy-to-understand manuals
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■Case Study: Streamlining Multilingual Deployment for a Global Manufacturing Equipment Manufacturer Customer Challenges - Significant costs and time involved in translation and management for multiple languages - Delays in information updates in various national markets - Variability in support quality at overseas locations due to language barriers Provided Solutions - Development of glossaries and translation specifications, along with optimization of the translation process - Establishment of a centralized management system for multilingual content using e-manuals - Creation of video manuals for maintenance and operational procedures Results - Reduction in translation costs - Shortened lead time from information updates to multilingual deployment - Decrease in support inquiries - Reduced training periods at overseas locations
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By entrusting us with the tasks associated with the creation of your manuals, we will achieve a reduction in man-hours, increased efficiency, and cost savings. We prioritize creating an environment where those responsible for manual production can focus on their core business, contributing to faster product development and improved operational efficiency. With 40 years of experience, we have a proven track record of supporting customers primarily in the manufacturing industry. We have specialists in writing and translation, and we have implemented a thorough checking system, including obtaining ISO 9001 certification, to continuously enhance the quality of our manuals. If you have any challenges or requests regarding manuals, please feel free to consult with us. ■ Types of manuals we can handle - User manuals - Installation manuals - Maintenance and repair manuals - Work procedure manuals - Troubleshooting guides - Other technical documents in general