~Utilization of Video Manuals and AR/VR for Technical Knowledge Transfer and Work Efficiency Improvement~
■ Realizing the efficiency of maintenance work and the transmission of technology This is a next-generation solution that effectively conveys "movements" and "know-how" that cannot be fully communicated through traditional manuals. By combining video manuals with AR/VR technology, it addresses the challenges of improving the quality of maintenance work and passing on skills. ■ Visualization of work procedures through video manuals - Video content that helps understand specific operational parts such as maintenance, installation, and parts replacement - Captures the subtle movements that workers naturally perform, beyond the text displayed in subtitles - Produces "viewable videos" that clearly explain key points and summarize them compactly ■ Real-time support at the work site using GRACE VISION (AR) - Wearing AR glasses, content such as manuals and videos is projected while performing tasks based on actual equipment - Provides a work support environment - Visually clarifies complex internal equipment and highlights work points ■ Skill training using GRACE VISION (VR) - Offers VR content utilizing 360° cameras - Provides an environment where users can experience a more realistic experience close to the actual site - Achieves efficient mastery of work practices
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■Optimal Solutions According to the Type of Maintenance Work Regular Maintenance Tasks - Visualization of standard procedures through video manuals - Reliable implementation linked with checklists Complex Troubleshooting - Guidance for identifying causes and solutions through AR work support - Provision of appropriate information based on the situation Hazardous Work and Work in Special Environments - Pre-training through VR training - Ensuring safety through AR guidance ■Benefits of Implementation - Improved work quality: Accurate transmission of work procedures including the know-how of skilled workers - Promotion of skill inheritance: Visualization of tacit knowledge and efficient skill transfer - Reduction of training periods: Shortened familiarization time - Reduction of human errors: Prevention of work mistakes through visual guidance - Ease of global expansion: Promotion of intuitive understanding that is not language-dependent
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■Case Study: Improving Overseas Maintenance Quality for a Manufacturing Company Customer Challenges - Aging of skilled maintenance technicians and lack of successors - Variability in service quality overseas - Time-consuming mastery of complex maintenance tasks Provided Solutions - Creation of video manuals - Establishment of a work support environment using AR glasses - Provision of a training environment through VR content Results - Reduction of work errors at overseas locations - Shortening of technicians' training periods - Decrease in the dispatch of technicians from Japan - Improvement in customer satisfaction
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By entrusting us with the tasks associated with the creation of your manuals, we will achieve a reduction in man-hours, increased efficiency, and cost savings. We prioritize creating an environment where those responsible for manual production can focus on their core business, contributing to faster product development and improved operational efficiency. With 40 years of experience, we have a proven track record of supporting customers primarily in the manufacturing industry. We have specialists in writing and translation, and we have implemented a thorough checking system, including obtaining ISO 9001 certification, to continuously enhance the quality of our manuals. If you have any challenges or requests regarding manuals, please feel free to consult with us. ■ Types of manuals we can handle - User manuals - Installation manuals - Maintenance and repair manuals - Work procedure manuals - Troubleshooting guides - Other technical documents in general