One-stop service through a project team structure. Manual production specialized in the manufacturing industry based on 40 years of experience.
■A total solution that centrally addresses documentation challenges in the manufacturing industry A comprehensive service that meets all needs related to manual creation and management. By providing a full range of services from technical writing to translation, video manuals, e-manuals, GRACE VISION, and consulting, we centrally resolve challenges. ■One-stop service by a specialized project team We organize dedicated project teams for each customer or project to provide consistent quality and service. - Sales representative: Point of contact with the customer - Director: Overall management of the project - Coordinator: Assigned as a professional for each process - Dedicated staff: Responsible for actual production ■Manufacturing industry expertise based on 40 years of experience Since our founding in 1984, we have accumulated extensive experience and know-how in manual production specialized for the manufacturing industry. We deeply understand the characteristics of BtoB manufacturing and provide optimal document solutions. ■Consistent quality management and project advancement Even for projects that combine multiple services, we achieve consistent quality management and efficient project advancement.
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■ List of Services Offered Basic Services - Technical Writing: Creating manuals directly from specifications and drawings during design and development - Technical Translation: High-quality translations in approximately 30 languages - Video Manuals: Visual representation of work procedures that can be "seen and heard" for better understanding - e-manual: A cloud service that streamlines the creation, management, and distribution of manuals - GRACE VISION: Next-generation manuals utilizing AR/VR technology - Manual Consulting: Support for the organization and reconstruction of documents and business improvement ■ Combination Solutions - Global Expansion Support Package - Digital Manual Solutions - Total Manual Reform Package - Global DX Package, etc.
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■Reasons for Choosing Grayce Technology Specialized Services for Manufacturing Industry: Document creation such as manuals and procedures tailored for BtoB manufacturing - Years of Proven Experience: Expertise accumulated since our founding in 1984 - Skilled Personnel: Technical writers with specialized knowledge in various fields - Project Structure: Optimal teams organized for each customer - Ongoing Support: Improvement proposals and support from a long-term perspective ■Case Study: Integrated Document Reform for a Major Manufacturing Company Customer Challenges - Complexity in managing multiple vendors involved in manual production - Inefficiencies due to different manual production processes in each department - Quality and cost challenges in global expansion Provided Solutions - Development of a company-wide document strategy - Establishment of an integrated document management platform - One-stop service from manual production to translation and digital deployment Results - Reduction in manual-related costs - Shortening of product release cycles - Increased customer satisfaction through unified quality standards - Reduction in man-hours for manual management
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By entrusting us with the tasks associated with the creation of your manuals, we will achieve a reduction in man-hours, increased efficiency, and cost savings. We prioritize creating an environment where those responsible for manual production can focus on their core business, contributing to faster product development and improved operational efficiency. With 40 years of experience, we have a proven track record of supporting customers primarily in the manufacturing industry. We have specialists in writing and translation, and we have implemented a thorough checking system, including obtaining ISO 9001 certification, to continuously enhance the quality of our manuals. If you have any challenges or requests regarding manuals, please feel free to consult with us. ■ Types of manuals we can handle - User manuals - Installation manuals - Maintenance and repair manuals - Work procedure manuals - Troubleshooting guides - Other technical documents in general