We will introduce a case where it became possible to focus on fundamental new product development and acquiring new fans.
We would like to introduce a case where Company C, which operates a popular sports club team, provided a one-stop solution from the front-end aspects such as content design and production to back-end operations including call centers, warehouse operations, and photography. The company was considering outsourcing its e-commerce operations in line with a site renewal due to the need to strengthen its e-commerce business and a lack of internal resources. After the service was implemented, the fulfillment operations, including the warehouse and call center that form the foundation of e-commerce, were designed to withstand fluctuations based on game results, achieving stable operations. [Case Overview] ■ Objective - To strengthen the e-commerce business and address the lack of internal resources by outsourcing e-commerce operations in line with the site renewal. ■ Results - Enabled focus on core activities such as new product development and acquiring new fans. - Sales increased by approximately 1.5 times compared to before outsourcing. *For more details, please refer to the related links or feel free to contact us.
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basic information
【Implemented Services】 ■ Fulfillment business design (including creation of business manuals) ■ Call center business design (including manual creation) ■ Call center management (including order processing) and reporting ■ Logistics center management ■ Product photography, product comment creation, product master registration ■ Page design, content production, and email newsletter ■ Consulting services ■ WEB advertising operation * For more details, please refer to the related links or feel free to contact us.
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For more details, please refer to the related links or feel free to contact us.
Company information
Our company is a professional firm that strengthens e-commerce businesses from four aspects: marketing, analysis, creative, and fulfillment. In site construction, we select systems that can realize the desired initiatives, create e-commerce sites while respecting brand image, and contribute to increasing our clients' sales through long-term support.
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