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  6. System maintenance [Supporting the reduction of the IT department's burden]

System maintenance [Supporting the reduction of the IT department's burden]

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last updated:May 21, 2025

クロステック
クロステック
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We provide flexible support tailored to our customers' needs, from systems developed by other companies to the entire system, including the network!

<Please consult us if you have the following issues> - The system administrator is too busy to handle maintenance tasks. - The system is operating stably, and there are not enough man-hours to justify having maintenance personnel. - Maintenance tasks have become too reliant on specific individuals, making handovers difficult. - The maintenance structure is not established, and responding to user inquiries is challenging. - The system was developed in-house, but the knowledgeable personnel have left the company. - The relationship with the development vendor has ended, and system improvements cannot be made. <Features> - We provide flexible support tailored to your needs, from systems developed by other companies to the entire system including the network. - A maintenance-specialized team will establish a maintenance structure at the minimum necessary cost. - Technical staff will respond from the time of inquiry, allowing for quick problem resolution. - Remote services enable rapid investigation and countermeasures for the operational environment. - Our maintenance-specialized team offers one-stop support from inquiry response to system modifications. - You can also trust us with systems developed by other companies.

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System maintenance [Supporting the reduction of the IT department's burden]

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  • Related Link - https://www.xtec.co.jp/service/support/amo

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クロステック

クロステック

IT/Telecommunications

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Crosstech Co., Ltd. is based in Yokohama City, Kanagawa Prefecture, and provides a wide range of IT solutions, including proposals, design, and development of business systems, information system outsourcing services, network construction, PC and server implementation, and web production. We closely support our customers' challenges and provide one-stop support from optimal system design to implementation and operation to achieve business efficiency and modernization of IT environments. Our strength lies in our flexible response rooted in the on-site needs of small and medium-sized enterprises, and we support the growth of local companies with total solutions that include cloud migration and security measures. As a trusted partner, we are committed to solving our customers' challenges with all our efforts.

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