[Safety Education Video] "I said it, but you didn't hear!" Preventing communication errors that lead to accidents.
"I called out, but there was no response." "I don't remember being told that," said the newcomer. Such misunderstandings can lead to near misses and operational errors. ● Voices cannot be heard due to line noise and machine sounds. ● Instructions are only given verbally and are limited to that moment. ● There is an increasing number of newcomers who "make their own judgments" even if they miss something. These are signs that the "method of communication" and "confirmation system" are being operated inadequately. In noisy environments like food factories, the assumption that "I thought I communicated" can trigger accidents. In food manufacturing settings, designing training with the premise that "voices may not be heard" is key to safety. To achieve this, a system that combines visual, auditory, and confirmation elements is necessary. At LinkStudio, we produce numerous video materials and confirmation templates that truly "communicate" on-site. Why not transform an environment where "I thought I said that" doesn't resonate into a "communicative system"? *For more details, please feel free to contact us.
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Proposal for Solutions | Creating a Communication System Utilizing "Visuals and Audio" Together Relying solely on "voice" in noisy environments has its limitations. An effective approach is an educational design that communicates through a three-step process: video + gestures + confirmation. ● Visually confirm points of caution and changes before the task through video ● Display instructions concisely and supplement with audio narration ● Newcomers repeat and provide feedback on the "confirmed content" using a checklist These efforts can transform the situation from "not listening" to "understanding through seeing."
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Introduction Steps | Educational Design Aiming for "Zero Missed Information" STEP 1 | Organize cases of past communication errors in the field Analyze factors such as the sound environment, the instructor, and timing. STEP 2 | Clarify the information that needs to be conveyed using videos Visualize changes, points of caution, and confirmation of procedures one theme at a time. STEP 3 | Establish rules for viewing before work → checking → repeating Incorporate confirmation and feedback as a "set" into the system.
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P3
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Introduction of Success Stories | Complementing Instruction Delivery with Videos to Achieve a "Communicated Workplace" In a certain confectionery manufacturing factory, the work content frequently changed for each process, making it difficult for verbal instructions to keep up, leading to new employees often mistakenly continuing with outdated tasks. To address this, a system was implemented to share changes in work procedures and important notes via video in advance. When changes occur, employees watch the videos on their smartphones or tablets to confirm the content before proceeding with their tasks. As a result: ● "Missed instructions" and "work errors due to misinterpretation" decreased by over 80% ● New employees developed the habit of "checking for themselves" ● Communication among workers became smoother, reducing the burden on team leaders By shifting the focus from whether instructions were "given" to whether they were "understood," incidents of near misses and errors on the shop floor drastically decreased, and educational efficiency significantly improved.
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| Model number | overview |
|---|---|
| How to create a "communicative" video 1️⃣ | Show what "should not be done" and "what should be done" from the worker's perspective in the video |
| How to create a "communicative" video 2️⃣ | Prevent missing audio or text by using a double structure of subtitles + audio |
| How to create a "communicative" video 3️⃣ | Highlight specific areas that are often mistaken |
| How to create a "communicative" video 4️⃣ | Reproduce and model the flow of instruction → confirmation → repetition within the video |
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Company information
LinkStudio Co., Ltd. is an animation production company specializing in the creation of training and educational videos for the manufacturing industry. We have numerous achievements on platforms such as Coconala, with **over 3,000 productions and an average rating of 4.9 out of 5**, receiving high praise. Through multilingual support and custom training design, we contribute to reducing the educational burden on the field, standardization, and improving safety.