Prevent "mixing order mistakes"! What should be taught first in the training of new employees in the formulation process?

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Proposal for a Solution | Video Education to Convey the Meaning of "Order" through Visuals and Storytelling In the mixing process, there is a characteristic that "even if the appearance is the same, changing the order will change the result." That is why video education that allows learners to experience "the reason why this order is necessary" is effective. ● Parallel comparison of changes after mixing in the correct order versus the incorrect order ● Reproducing NG examples such as sedimentation, foaming, and poor reactions, with narration explaining the causes ● A structure that visually teaches "why this order" through storytelling This approach fosters the awareness that "mixing = just a task" is not the case, but rather "order management = quality management."

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Introduction Steps | How to Educate to Establish Understanding of Mixing Order STEP 1 | Identify past cases of mixing order mistakes and determine patterns Organize "why it happened" from the perspective of newcomers. STEP 2 | Create video teaching materials for the mixing process and visually demonstrate the "basis for the correct order" Using a comparison structure of NG→OK, the "actions to be taken" will be naturally ingrained. STEP 3 | Establish retention during training with video → practice → checklist Coordinate with the manual to create a system where it can be repeatedly viewed even after being assigned to the field.

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P3

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Applications/Examples of results

Introduction of Success Stories | Implementing Sequential Education through Videos Reduced Defects and Troubles Significantly In a chemical formulation site, frequent issues such as reaction failures and reprocessing occurred due to incorrect sequencing. The root cause was that newcomers underestimated the process, thinking, "Isn't it the same if I just add all the materials?" Therefore, a comparative video teaching material was introduced to demonstrate the correct mixing order and the troubles that arise when done in reverse. As a result of making the formulation process visually understandable: ● Troubles caused by mixing errors decreased by over 90% in three months ● Newcomers began to self-verify by asking, "Is this the correct order?" ● By using the work procedure manual and videos together, uniformity in training was achieved By newcomers understanding "why that order is necessary," mistakes decreased, and they became more confident in their work.

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