A method to reduce mistakes through education that focuses on "where to look."

basic information

Proposal for Solutions | "Narrowing Down the Places to Look" Video Education Significantly Enhances Newcomers' Verification Accuracy The essence of the inspection process is not "to see everything," but "to reliably see the important points." To achieve this, video materials that focus on specific points such as "this is what I want you to look at" and "this is a sign of an anomaly" are effective. ● Introduces common mistakes in the inspection process (label misalignment, liquid leakage, packaging defects, etc.) in order of priority ● Clearly indicates the "correct way to look" and "points that are easy to overlook" from a camera perspective ● Recreates the consequences of overlooking anomalies and structures the content to convince viewers of the "reason to look" As a result, individuals are freed from the burden of "seeing everything" and develop a mindset of "this is what must be checked."

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Introduction Steps | How to Transition to Inspection Training with Clearly Defined Key Points to Observe STEP 1 | Classify the patterns of defects and complaints that occurred in the inspection process and extract key verification points. Incorporate interviews with experienced staff to articulate the craftsmen's perspectives. STEP 2 | Limit the verification points and create videos composed of comparison footage of normal/abnormal conditions along with narration. Even if there are multiple processes, it is effective to divide them into short segments, one theme per process. STEP 3 | Incorporate videos into new employee training and establish a system to create a verification mindset before on-the-job training (OJT). Let's establish a flow of viewing → simulated inspection → practical training on-site.

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P3

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Applications/Examples of results

Introduction of a Success Case｜By limiting the points to be observed, the number of missed issues decreased by over 50%. In a certain cosmetic filling line, there had been continuous occurrences of missed label misalignments and printing errors, and even though the inspectors thought they were "checking," they were unable to notice the abnormalities. To address this, a video training material was introduced that focused on "three key points to observe." By clarifying the movement of the eyes during visual checks, the position for pointing confirmation, and the items to be verified, the following results were achieved: ● The number of missed issues was halved compared to before the introduction. ● New employees praised it, saying "checking has become easier" and "I no longer hesitate." ● Training time was shortened, and the preparation period before assignment was also reduced. This is a successful case where simply "narrowing down the points to observe" improved both the accuracy and speed of the work.

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