What is a defect report? Introducing the purpose of its creation, the items to be included, and key points for writing.
Explaining the points for writing an easy-to-understand report and how to create a template!
A defect report is an important document that plays a crucial role in sharing issues found in products or services among internal and external stakeholders, leading to quick resolutions and prevention of recurrence. Even when unexpected troubles occur on-site, reviewing operations based on the defect report allows for identifying causes and considering measures to prevent recurrence, thereby contributing to the maintenance and improvement of product and service quality. However, if one does not understand the items that should be included in the defect report or the correct way to write it, there is a possibility that information sharing and responses will be delayed, leading to decreased work efficiency and productivity. To appropriately address even small defects without overlooking them, it is essential to understand the purpose and creation method of the defect report and to operate it in a user-friendly manner for employees. *For more detailed information, please refer to the link below.*
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Kaminashi is a "field DX platform" that reduces waste on-site and creates a productive work environment. It digitizes administrative tasks and routine work that were previously done on paper or Excel, from data entry of handwritten information to aggregation and reporting, enabling centralized management. It supports paperless operations, improves work efficiency, and promotes work style reform across various industries such as manufacturing, retail, food service, and logistics, contributing to the realization of field DX.