[Problem Case] "We will solve the issue of being unable to receive calls from customers!"

Significantly lower cost than hiring people. It greatly reduces the burden of phone handling.

In the manufacturing and sales industries, communication with customers via phone and fax is mainstream. Therefore, handling the main phone line is one of the important tools that directly impacts sales and company image. However, if the reception of the main phone line is handled by specific employees such as clerks or the general affairs department, it may become a significant burden. - There are too many calls, leaving insufficient time for other tasks. - Most inquiries can only be answered by people on-site or from other departments. - I am not good at handling phone calls. These factors can lead to psychological stress related to phone handling. If phone handling is becoming a burden for employees, it can be alleviated by implementing a telephone answering service or a small-scale call center! 【Benefits of Implementation】 - Employees' burden is reduced as they no longer have to handle the main phone line. - Operators report the call content to the appropriate person or designated department, allowing for efficient responses. - Employees can focus on their work without being distracted by phone calls.

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