Presentation of the white paper "Case Studies on the Use of Third-Party Maintenance for IT Infrastructure"
Published a scenario for utilizing 'third-party maintenance for IT infrastructure' that achieves cost reductions of 50-80%! Save on defensive IT investments and use the savings for aggressive DX investments!
We are presenting "Scenarios for Utilizing Third-Party Maintenance," which summarizes practical solutions for the issue of end-of-life IT infrastructure maintenance that companies face, focusing on the strategic use of third-party maintenance services. Third-party maintenance is recognized as a mainstream IT strategy overseas, achieving cost reductions of 50-80%. In contrast, the adoption rate of third-party maintenance in Japan is only 12.3%, which is low compared to Western countries. To promote the use of third-party maintenance, we have partnered with the "One-Person IT Department Association," which supports IT personnel in small and medium-sized enterprises, to compile six use cases. 【Six Use Cases for Third-Party Maintenance】 (1) Hardware Lifespan Extension Strategy (2) Strengthening Security of Legacy Systems (3) Securing Transition Period for Cloud Migration (4) Addressing IT Personnel Shortages in SMEs (5) Addressing Engineer Shortages in SIer Companies (6) Lifespan Extension of Dedicated Systems in Medical Institutions This report aims to quantitatively and qualitatively demonstrate the benefits of implementing third-party maintenance through specific success stories from diverse industries and company sizes. We also introduce submission techniques to effectively support decision-making at the management level.
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basic information
<1> Multi-vendor Supports major manufacturers and equipment both domestically and internationally Enables the consolidation of maintenance contact points to facilitate IT asset management ---- Supported Manufacturers -------- Fujitsu, NEC, DELL, HPE, IBM (Lenovo), Oracle (Sun Microsystems), Hitachi, Cisco, Brocade, NetApp, Fortinet, EMC, Toshiba, Juniper, Allied Telesis, A10 Networks (ATEN), f5, Radware (Alteon), Stratus, Extreme, Schneider Electric (APC), and others <2> Preliminary Investigation On-site investigation by in-house engineers Confirmation of equipment configuration and working environment <3> Preventive Maintenance Conducted to prevent business interruptions caused by troubles in the event of signs of failure or unstable conditions <4> Maintenance for storage, network equipment, etc. Maintenance is also performed for storage, network equipment, PCs, and tape devices in addition to servers *For more details, please download the PDF or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
Detailed information
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24/7 Incident Reception -------- Quick response from maintenance bases nationwide
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Technical centers in Japan's nine major cities -------- Dispatch of in-house engineers from maintenance bases in Tokyo, Osaka, Nagoya, Fukuoka, Sapporo, Sendai, Kanazawa, Hiroshima, and Takamatsu.
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Stock of dedicated maintenance parts for contract customers -------- Regular inspections are conducted at the "nearest base" to ensure service continuity.
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Major domestic and international manufacturers and equipment support for multi-vendor integration -------- In-house engineers with knowledge and experience provide consistent technical support at any time.
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Company information
With a limited IT investment budget, why not save on 'defensive' investments in core systems using 'transitional maintenance' and effectively utilize it for 'offensive' investments? Our company specializes in server maintenance extensions, hardware maintenance extensions, EOSL maintenance, and third-party maintenance. In the past, replacing the latest and fastest servers every five years was a status symbol for companies, but the reality is that there are far more companies that want to operate their systems for longer than five years. In that case, we thought we should provide a service that makes customers feel good about keeping their systems running—specifically, a maintenance service that allows servers reaching their fifth year to operate for ten years. Thus, we made 'transitional maintenance' our core service, aiming to become a leading company in third-party maintenance in Japan, and we have provided 'transitional maintenance' with over 72,000 contracts to date. We can support not only major domestic and international equipment but also older models and rare devices. Please feel free to consult with us.

