Balancing IT cost reduction and stable system operation: the option of third-party maintenance.
Introducing a document summarizing the services of a vendor specializing in extended maintenance, with a track record of contracts with approximately 700 companies.
Third-party maintenance refers to a service where specialized companies, other than the manufacturers of IT-related equipment and products, perform maintenance and support tasks on behalf of the manufacturers. IT-related equipment has a defined product lifecycle, and after a certain number of years, the product will be discontinued and support will end. In this context, there are many companies that wish to continue using their stable IT equipment and extend the replacement period by a few more years. The role of third-party maintenance is to take on support tasks after the manufacturer's designated maintenance period has ended, thereby ensuring stable operation. While third-party maintenance can extend the life of existing systems and reduce maintenance costs, selecting the right provider is crucial. It is unacceptable for services to end due to contract violations or inability to continue operations, and attention must be paid not only to the service content but also to the track record of the specialized provider. Brave Computer has been operating as a dedicated vendor for 13 years and has contracts with approximately 600 companies. With such a track record, companies can feel confident consulting with them even when requesting third-party maintenance for the first time.
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With a limited IT investment budget, why not save on 'defensive' investments in core systems using 'transitional maintenance' and effectively utilize it for 'offensive' investments? Our company specializes in server maintenance extensions, hardware maintenance extensions, EOSL maintenance, and third-party maintenance. In the past, replacing the latest and fastest servers every five years was a status symbol for companies, but the reality is that there are far more companies that want to operate their systems for longer than five years. In that case, we thought we should provide a service that makes customers feel good about keeping their systems running—specifically, a maintenance service that allows servers reaching their fifth year to operate for ten years. Thus, we made 'transitional maintenance' our core service, aiming to become a leading company in third-party maintenance in Japan, and we have provided 'transitional maintenance' with over 72,000 contracts to date. We can support not only major domestic and international equipment but also older models and rare devices. Please feel free to consult with us.