To avoid complications, start by narrowing down the functions/items! Improve bottlenecks based on analysis data and increase the conversion rate.
I will explain the state of "being able to effectively use CRM/SFA." The state of effectively using CRM/SFA is one where the "input," "output," and "analysis" of sales data are in a continuous cycle. In other words, the establishment of "information input = activity report" can be said to be a prerequisite for the operation of CRM/SFA. [State of Effective Use] ■ Input: Sales representatives report activities in accordance with guidelines. ■ Output: Lists/graphs visualize "activity status/information." ■ Analysis: Understand the situation and optimize "improvement measures/sales activities." *For more details, please download the PDF or feel free to contact us.
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Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with its "e-Sales Manager" since 1999. It has a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization support). Effortless yet results-driven! A stress-free CRM/SFA [e-Sales Manager Remix]: https://www.e-sales.jp/ *Based on our achievements and the Japan Standard Industrial Classification.