[Case Study] Doma Doma Yoyogi Store

We will introduce examples of environments where both customers and employees can comfortably spend their time!

We have introduced "Smoke Clear" at the Doma Doma Yoyogi store. At this store, the enforcement of the revised Health Promotion Law made it difficult to eat and smoke at the same time inside the establishment, which raised concerns that the limited smoking areas for customers could impact customer attraction. After the introduction, we received more feedback from customers saying, "This is a relief" and "It has become easier." Previously, staff had to tell customers, "Please go outside to smoke," so they are very pleased with the change. [Case Overview] ■ Background of Introduction - With the enforcement of the revised Health Promotion Law, there were cases of customers secretly smoking in the restroom. - The number of customers had been gradually decreasing. ■ Effects - There is no longer a need for reminders, significantly contributing to the reduction of employee stress. - Customer attraction is gradually recovering, with an increase in group customers. *For more details, please download the PDF or feel free to contact us.

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