Integrated Maintenance DX of Equipment Maintenance × Generative AI for the Equipment Management Department
An AI-integrated maintenance DX that enhances management and decision-making, not just ending with "recording" equipment maintenance.
This solution is an integrated DX solution that combines equipment maintenance management systems with generative AI support for utilizing maintenance know-how, optimizing maintenance operations in manufacturing sites and maintenance departments from a manager's perspective. It centralizes daily preventive maintenance plans, work performance, and response history during unexpected failures, making maintenance activities "visible." By analyzing and utilizing accumulated maintenance records with generative AI, it assists in searching for similar troubles, estimating causes, and suggesting recovery procedures. Additionally, the input support function in a dialogue format helps suppress record omissions and variations in content. This enhances the quality of maintenance records and allows know-how, which tends to become personalized, to be accumulated as an organizational asset. 【Features】 - Centralization of records and management for preventive and emergency maintenance - Decision support and reduction of recovery time through AI utilization - Standardization of maintenance operations and efficiency in personnel training - Visualization of maintenance status that is easy for managers to understand
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basic information
- Delivery format: Cloud / On-premises option available - Configuration: Equipment maintenance management system + generative AI support (optional) - Main management functions: - Equipment ledger management (linking drawings and documents) - Progress management using a maintenance plan calendar - Management of work performance for preventive maintenance and unexpected failures - Inventory management (spare parts and safety stock alerts) - Generative AI features: - Similar failure search and summarization - Cause estimation and recovery procedure suggestions - Support for inputting maintenance records and content improvement proposals - Supported devices: PC / Tablet / Smartphone - Generative AI infrastructure: Regular model updates - Cost structure: Initial cost + monthly usage fee (varies based on configuration and usage) * For on-premises provision, individual consultation is required.
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Applications/Examples of results
【Examples of Use】 - Daily preventive maintenance planning and performance management - Rapid cause identification and recovery support during unexpected failures - Search for maintenance history and utilization of knowledge - Support for judgment and record-keeping by junior maintenance personnel 【Implementation Effects from the Administrator's Perspective】 - Reduction of production impact due to decreased equipment downtime - Improvement in the quality of maintenance records and elimination of dependency on individuals - Strengthening management through visualization of maintenance status and workload - Reduction of training and handover workload and standardization of response quality Transforming maintenance operations from "individual response" to "organizational and continuous improvement" contributes to stable operations and maximization of production capacity.
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Company information
Tack has numerous achievements in global system solutions with 21 overseas companies and 18 domestic companies as part of the Ibiden Group. ■Technical expertise cultivated within the Ibiden Group The Ibiden Group engages in a diverse range of manufacturing, including electronics, ceramics, and building materials. Our company was separated and became independent from the information systems department of Ibiden Corporation, contributing to the systematization of information necessary for the operation of group companies in manufacturing, sales, and accounting. We leverage the business know-how in system integration developed through this experience to provide high-quality systems and solutions. ■Supporting customers' global expansion Utilizing the experience and technology gained from system implementation and global network construction in the Ibiden Group's worldwide expansion, we support the deployment of solutions on a global scale. Additionally, we continue to challenge ourselves to deploy the know-how acquired on-site as cloud services to achieve rapid problem-solving. ◆Solutions eligible for IT implementation subsidies
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