Reasons why customer management is gaining attention.

The cost of acquiring new customers is rising! Here are some key points about customer management.

Nowadays, there are fewer companies that do not manage customer relationships. Moreover, managing customer relationships goes beyond merely handling customer information. In our country, the population began to decline after peaking in 2008. According to the National Institute of Population and Social Security Research, it is estimated that the total population will decrease to 86.74 million by 2060, and reference estimates suggest it could drop to 42.86 million by 2110. This calculates to an average annual decrease of approximately 900,000 people. To put that in perspective, 900,000 is slightly more than the current population of Setagaya Ward. In other words, it would be as if one Setagaya Ward disappears each year. *For more detailed information, please refer to the related links. For further inquiries, feel free to contact us.

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