Achieve an advanced and sophisticated reception! Manage multi-location information in one place.
We would like to introduce a case where SB Technology Corporation implemented "Smart at reception." They had adopted a system that displayed a list of employees and their internal extension numbers on a PC monitor at the reception, allowing visitors to check the list and make internal calls. However, with the relocation of their office, they considered a smart reception system that could handle visitors without staff. The ease of operation provided by the combination of an iPad and a highly versatile application was a key factor in their decision to implement it. After the implementation, not only did it eliminate the need for the general affairs department to handle phone calls, but it also reduced unrelated internal calls, such as sales inquiries, compared to the old system that publicly displayed the entire list on the reception PC, thereby enhancing security. [Reasons for Implementation] - The old system was lower cost than having staff at the reception, but it appeared somewhat rugged. - To maintain a simple and sophisticated atmosphere in the new office, they sought a smart reception system that could handle visitors without staff. *For more details, please download the PDF or feel free to contact us.*
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**Effects After Implementation** - Naturally, there is no longer any need for the general affairs department to handle phone transfers, and all the contact lists were publicly available on the reception PC. Compared to the old system, it has reduced irrelevant internal calls, such as sales calls, and improved security. - Since the same system has been implemented in other branches, the head office can now grasp the reception information from other locations, allowing for smoother administrative tasks. *For more details, please download the PDF or feel free to contact us.*
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For more details, please download the PDF or feel free to contact us.
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Our company, founded in 2000 as part of the SoftBank Group, is a software development firm specializing in system integration, product development, and public sector solutions. As a pioneer in kintone-based development, we provide a wide range of system solutions tailored to our clients’ needs. Our iPad-based reception system, “Smart at reception,” has been widely adopted by major enterprises. It has earned an average user rating of 4.2 or higher on ITreview, a leading IT and SaaS comparison platform, and has continuously received the ITreview Grid Award for its outstanding performance and customer satisfaction. In the kintone domain, we have completed over 1,400 system implementations and were honored with the CYBOZU AWARD for three consecutive years in the SI category. In addition, we received the Sales Advisor of the Year Award in 2020, reflecting our strong technical expertise and commitment to customer success.










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