Just stick on a two-dimensional barcode seal. The concept of maintenance will change.
Buddy Qr is a high-function subscription-based maintenance package service (from 980 yen per month per unit, available for one unit) that uses two-dimensional barcodes, free from the conventional concept of "maintenance." It offers nationwide on-site support, a 24/7 call center, AI support, and marketing tools to protect your cutting-edge IT devices.
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basic information
- My Page Through a dedicated platform, we provide FAQs for each product, as well as human and AI chat as tools. The content published can be customized according to your requests. - Call Center We offer 24/7 human support through omnichannel options such as phone, chat, and video calls. Our specialized team responds smoothly from understanding the situation to arranging on-site support. - On-Site Maintenance With a strong maintenance network of 293 locations and 1,040 personnel, we provide nationwide support. The nearest specialized technician will quickly respond to your needs. We robustly support extensive business operations with detailed on-site maintenance. - CRM/Marketing We consolidate inquiry and maintenance history to utilize for VOC analysis and PLM. This enables "data-driven marketing," allowing us to accurately understand customer needs and challenges, leading to product improvements and the development of the next model.
Price information
【Initial Costs】 200,000 (excluding tax) ~ 【Monthly Costs】 Usage-based plan charged per device Device Plan: 980 yen (excluding tax) ~ Flat-rate plan covering all devices at one location Location Plan: 3,980 yen (excluding tax) ~
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Applications/Examples of results
For more details, please download the PDF or feel free to contact us.
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Company information
We respond to various requests, including the construction of mobile base stations, communication infrastructure-related work such as internet lines, various devices like IoT, robots, EV charging equipment, and cloud cameras, as well as the introduction of renewable energy facilities. By linking the various businesses of BuddyNet, we can provide a one-stop solution for a series of operations, from building schemes and developing equipment to construction, maintenance, and contact center services through our nationwide network, thereby broadly supporting customers from service introduction to operation. Please feel free to contact us when you need our services.
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