Introducing the key points of the survey! How to link IT performance to business outcomes.
The 2022 IT Performance Management Survey by Digital Enterprise Journal (DEJ) focuses on 24 areas that impact today's IT teams.
For example, there are pain points that keep IT teams awake at night, such as the competition for talent acquisition, managing complexity, data management, and large-scale analytics.
However, as we dig deeper, a pattern emerges: everything ultimately leads back to business outcomes.
[Contents]
- Emphasis on business outcomes
- Speed, reliability, and modernization of IT operations
- Customer experience and employee experience as fundamentals
- Increasing demand for observability solutions
- Summary
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