Salesforce IoT Case Studies for the Manufacturing Industry
A Must-See for Small and Medium Enterprises! Case Study of a Kitchen Equipment Manufacturer: IoT × CRM Integration = Connecting 180,000 Customers and Sites with Approximately 6,000 Products Achieved.
This document is a case study on the implementation of "Salesforce's IoT Solution" by Fujimak Corporation, a manufacturer of commercial kitchen equipment. In addition to IoT data management and equipment management, we introduce initiatives aimed at providing the information necessary for HACCP operations, improving service maintenance efficiency, and enhancing customer satisfaction by integrating with CRM. [Salesforce IoT Solution is recommended for the following individuals] ■ Small and medium-sized enterprises considering business reform through IoT and CRM ■ Those who have implemented either CRM or IoT ■ Those who want to manage equipment and facilities while utilizing CRM simultaneously ■ Those who want to centralize and utilize all information due to labor shortages and globalization ■ Those who want to use a highly customizable CRM *For more details, please refer to the document. Feel free to contact us as well.
- Company:セールスフォース・ジャパン
- Price:Other